FAQ

Please describe how your guests will be accessing the property when they arrive.

Answer: You must contact our team before your arrival in order to schedule the entry to the property

Please identify if the property has electronic entrance.

Answer: No, the property does not have electronic entry

Please identify if you offer Early check-in and describe how this can be requested.

Answer: Early check-in allowed upon request

Please identify if you offer late check-out and describe how this can be requested.

Answer: Early check-in allowed upon request

Please identify if linens, towels, and other common toiletries provided.

Answer: Yes, linens, towels, and other common toiletries are provided

Please identify if the kitchen is fully equipped.

Answer: Yes, the kitchen is fully equipped|

Do you allow pets and what arrangements are necessary to bring pets.

Answer: Only small pets are allowed upon request

Please describe your regular office hours and how guests can contact you or your team.

Answer: 9 a.m. to 7 p.m.

Please describe your guests can contact you or your team after hours.

Answer: You can allways contact our team calling +34 656980569

Please describe your cancellation policy.

Answer: Full cancellation is allowed 30 days before your arrival.

Please identify if you have any handicap accessible properties.

Answer: Yes

Please describe what internet access is available to guests and if there is a cost.

Answer: All our properties are provided with internet connection for free

Please explain if any services are included in the guest stay. i.e. golfing privileges, bicycles

Answer: Extra cleaning are available upon request (ask prices depending on properties)

Please explain if there are any amenities or services available [for an additional fee] during the guest stay. i.e. highchairs, pack n play cribs, etc.

Answer: Airport shuttle upon request (ask prices)

Please describe what guests should do in the event they damage something within the property.

Answer: Please contact us in case of any damages

Please list your house rules.

Answer: No parties and loud music are allowed in our properties

Please explain how far [in general] the rental properties are from the airport.

Answer: Barcelona Airport is 25 km away from city center.

Please indicate if daily housekeeping is available.

Answer: Yes, daily housekeeping is available for an additional charge|

Please indicate if guests can host events at the rental property.

Answer: No, event hosting is not allowed|

Please explain how your guests can receive support before, during and after their stay.

Answer: Please contact to our support telephone number for any question before, during or after your stay.